Returns & Exchanges

At Heaven Skincare, we want you to be completely satisfied with your glow. If a product isn't the right fit for your skin, we offer returns or exchanges on most items within 30 days of purchase.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal and select the order containing the item you wish to return to receive a Return Authorization number.

• 2.
  Prepare the Package

  Securely pack the unused or lightly used product in its original packaging, ensuring all protective seals are intact if applicable.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the return, your refund will be processed back to your original payment method within 5-7 business days.